SAFETY FIRST
At AUTOMOTIVE MANUALS, safety is always our top priority. We understand the importance of ensuring a secure and encrypted transaction for our customers when they purchase manuals from us. To accomplish this, we rely on Stripe and PayPal’s highly encrypted and secure payment gateway for all transactions. Rest assured that we do not store any of your personal or sensitive information related to your payments cards on our website, eliminating any possibility of data loss.
In addition to using PayPal’s secure payment gateway, we want our customers to know that their payments will be processed through a USA-based PayPal and bank account, adhering to the strict consumer protection and data privacy laws of the country that are beneficials to our customers around the globe.
To maintain clear communication with our customers, we will only use the email address provided during the purchasing process and the shipping address to deliver the purchased items.
Thank you for choosing automotive-manual.com as your source for repair and service manuals, and we remain committed to ensuring the safety and security of your transactions.
HOW CAN I TRACK MY ORDERS & PAYMENT?
After a successful payment on Paypal, you will receive a email from Paypal of successful payment. Once payment is received to automotive-manual.com, we will send you your purchased manual on your registered email address.
HOW DO I CANCEL MY ORDERS BEFORE I MAKE A PAYMENT?
After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order.
HOW LONG WILL IT TAKE FOR MY MANUAL TO ARRIVE AFTER I MAKE PAYMENT?
Majority of the Automotive Manuals are delivered to customers instantly once payment is confirmed. However, for a few manuals we do rely on manufacturer or local automotive dealer which could delay the delivery of your purchased manual. Regardless, We are committed to provide your manual within 24 hours even if we have to procure it from our suppliers.
WHAT IS THE ACCUMULATED DELIVERY FEE FOR? HOW MUCH IS THE HANDLING FEE?
No delivery or Handling charges. All of our manuals are inclusive of all taxes unless stated otherwise.
HOW DO YOU DELIVER MY MANUALS?
All of our Automotive Manuals are electronic documents and hence are delivered to you either on email or through a online storage portal, depending on the size and number of files. Both options are safe and reliable.
HOW DO I MAKE PAYMENTS USING PAYPAL? HOW DOES IT WORK?
Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal gateway. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to Automotive-Manual.com system for your order.
It’s fast, easy & secure.
I AM HAVING PROBLEMS ACCESSING AUTOMOTIVE-MANUAL.COM . SOME OF THE PAGES LOOK WEIRD. AM I USING THE RIGHT BROWSER?
As Automotive Manuals uses some of the latest graphics designs which may not be supported in lower version of browsers, it is recommended that you use the following browsers to access Sample Store:
1. Microsoft Internet Explorer Version 10 onwards.
- Download the latest Microsoft Internet Explorer at: http://windows.microsoft.com/en-us/internet-explorer/download-ie
2. Mozilla Firefox Version 10 onwards.
- Download the latest Mozilla Firefox at: https://www.mozilla.org/en-US/firefox/new/
3. Google Chrome Version 12 onwards.
- Download the latest Google Chrome at: https://www.google.com/chrome/browser/desktop/
In addition, please ensure that your Javascript and Cookie is enabled on your browser.
WHAT ARE THE PAYMENT METHODS AVAILABLE?
We only accept Stripe, Credit/Debit cards and Paypal payments. We soon be starting Chase Bank’s e payments.
CAN I PAY USING PAYPAL WITHOUT A PAYPAL ACCOUNT?
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.
Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.
By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online. No account needed.
For more details, click here to see how Paypal works for you.